Terms &
Conditions

1. Acceptance of Terms

By accessing and using the website of Star La Cala SL ("Star Properties", "we", "us", "our") and by engaging our real estate services, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

If you do not agree with any part of these Terms, please do not use our website or services. We reserve the right to amend these Terms at any time, and your continued use of our services following any changes constitutes your acceptance of the updated Terms.

These Terms apply to all visitors, clients, and users of our website and services, including buyers, sellers, landlords, tenants, and any other party engaging with Star Properties.

2. Our Services

Star La Cala SL is a registered real estate agency based in La Cala de Mijas, Málaga, Spain. We provide the following services:

• Buying agency services — sourcing, presenting, and negotiating property purchases on behalf of buyers
• Selling agency services — marketing, listing, and managing the sale of residential properties
• Rental management — sourcing tenants and managing rental properties
• Property information and advice — area guides, buying and selling guides, market information
• Referrals to trusted third-party professionals including lawyers, mortgage brokers, and currency specialists

All services are subject to a separate service agreement or instruction letter where applicable. Our services are provided in accordance with Spanish real estate law and applicable regulations.

3. Agency & Commission

Star Properties acts as a real estate agent. Unless otherwise agreed in writing, we act as the agent of the seller or landlord in a transaction. We are not the owner of any property listed on our website.

Commission and fees

• Our commission is agreed in writing prior to any sale or let being concluded
• Commission is payable upon successful completion of the transaction at the notary
• No commission is payable if a transaction does not complete
• We may receive commission from both parties where both parties have been clearly informed and have given consent

Referral fees

Star Properties may receive referral fees from third-party service providers (lawyers, mortgage brokers, currency specialists) to whom we introduce clients. This does not increase the cost to you and we will always disclose any such arrangement upon request.

4. Property Information & Accuracy

We take reasonable care to ensure that all property information on our website and in our marketing materials is accurate and up to date. However, we cannot guarantee the absolute accuracy of all information provided, and the following conditions apply:

• All property details, descriptions, floor plans, photographs, and prices are provided in good faith
• Prices are subject to change without notice
• Floor plans and measurements are approximate and should not be relied upon for construction or legal purposes
• Photographs may not represent the current condition of a property
• Community fees, IBI, and other running costs are estimates only and should be verified independently
• Properties may be sold, let, or withdrawn without notice

We strongly recommend that all buyers instruct an independent Spanish lawyer to carry out full legal due diligence on any property before exchange of contracts.

5. Property Viewings

Property viewings are arranged by Star Properties on behalf of the vendor or landlord. By requesting a viewing, you agree to the following conditions:

• You will attend viewings at the agreed time and give reasonable notice if you need to cancel or reschedule
• You will not contact the vendor, landlord, or other agents directly regarding a property you have viewed through us
• You will treat all properties visited with care and respect
• You acknowledge that viewings are provided as a service to facilitate your property search and do not constitute a commitment by either party

Star Properties reserves the right to decline viewings or withdraw access to properties at our discretion.

6. Offers & Reservations

When you wish to make an offer on a property, the following applies:

• All offers are subject to contract and are not legally binding until a Contrato de Arras (private purchase contract) has been signed by both parties
• A reservation deposit may be required to temporarily remove a property from the market while due diligence is carried out
• Reservation deposits are typically non-refundable if the buyer withdraws without valid reason
• If the vendor withdraws after a Contrato de Arras has been signed, they may be liable to return double the deposit paid
• Star Properties is not a party to any purchase contract between buyer and seller

We strongly advise all clients to seek independent legal advice before signing any contract or paying any deposit.

7. Limitation of Liability

Star Properties acts as an intermediary between buyers and sellers. To the fullest extent permitted by law, we exclude liability for:

• Any loss arising from reliance on property information provided on our website or in marketing materials
• Any loss arising from a property transaction that does not complete
• Any advice or recommendations provided by third parties to whom we have referred you
• Any technical errors, downtime, or interruptions to our website
• Any indirect, consequential, or special loss of any kind

Nothing in these Terms limits our liability for death, personal injury, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

Our total liability to you in connection with our services shall not exceed the commission received by us in connection with the relevant transaction.

8. Intellectual Property

All content on our website — including text, photographs, floor plans, logos, graphics, video, and design — is the property of Star La Cala SL or our licensed content providers and is protected by copyright and intellectual property law.

• You may not reproduce, distribute, or publish any content from our website without our prior written consent
• Property photographs and descriptions may not be copied or used by other agents or platforms without permission
• Our logo and brand name may not be used without our express written permission

If you wish to use any of our content, please contact us at info@starlacala.com.

9. Third Party Links & Services

Our website may contain links to third-party websites and we may recommend third-party service providers such as lawyers, mortgage brokers, and currency specialists. Please note:

• We are not responsible for the content, accuracy, or availability of any third-party website
• Links to third-party sites do not constitute an endorsement of those sites or their content
• Any contract you enter into with a third-party service provider is between you and that provider — Star Properties is not a party to such contracts
• We may receive a referral fee from recommended third-party providers, which we will disclose upon request

10. Changes to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. Changes will be posted on this page with a revised "Last updated" date. We will notify registered clients of any significant changes by email where possible.

Your continued use of our website or services following any changes constitutes your acceptance of the updated Terms. We recommend reviewing these Terms periodically.

11. Governing Law & Disputes

These Terms and Conditions are governed by and construed in accordance with the laws of Spain. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Málaga, Spain.

In the event of a dispute, we encourage you to contact us in the first instance to seek an amicable resolution: